THE JUSTUS CLOTHING COMPANY
ONLINE STORE POLICIES
Transparency and Care
We founded The Justus Clothing Co. with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more!
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Customer Service:
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Shipping & Delivery
All verified orders for in-stock items are processed and shipped within one business day. You will receive a confirmation when your order has been processed along with tracking information if you chose a shipping method with tracking. Wix platform does not accommodate shipments via FedEx or UPS. Until Wix adds this functionality all orders are shipped via USPS shipping.
Please note that shipments to Alaska, Hawaii and countries outside the United States may take up to 2 weeks for delivery. For faster shipping, be sure to choose an expedited shipping option.
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Customs/Duties for Canadian / International Orders: Customers are responsible for all duty/import taxes. Please note time delays may result from customs processing.
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If an order is deemed unverified (velocity filter, credit card is declined, insufficient funds, etc) the order will not be processed.
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Privacy & Security
Your information is not sold by The Justus Clothing Company to any other company and is kept private. For information regarding Wix privacy policy please review the Privacy Policy posted on their site.
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Returns & Replacements:
100% Satisfaction Guarantee:
If for any reason you are dissatisfied with the item(s) you have purchased you can return them to us within 30 days of receipt of your order for exchange or refund. To help expedite the return or exchange process, mail a copy of the sales receipt along with the item(s) you wish to return or exchange to the following address:
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The Justus Clothing Company
P.O. Box 1372
Royal Oak, MI 48068
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Please also indicate the reason for the return or exchange. Returns will be applied to the original credit card only. No exceptions. The customer is responsible for all shipping charges.